How do I find my statement code?

Please log in to your online bank or credit card account and search for the GOAT transaction. There you will find a five-digit code after the hashtag at the end of the descriptor. It should look something like this:

G* GOATXXX#12345

You may need to expand the transaction details to see the full code.

Why do we need your statement code?

It is our goal to process your order as quickly as possible. When an order is submitted, some orders are placed in review status while our payments team reviews the purchase activity for any potential fraudulent activity to protect both the buyer and seller. In order to process your order, we need a little more information from you.

What if I can't find the code?

If you're having trouble finding the code, it's possible that the code is not visible yet or you're not seeing all five digits. You can reply to the original verification request email and we can assist you.